Assigning Visitor Access Control Groups
When using an Access Control Integration, properties need to assign access control groups to visitors. This is done on the tenant level.
Step 1
Upon logging into your Admin Portal, select Operations from the left navigation menu, and then under Occupant Management select Tenants.
Step 2
Select the three horizontal dots next to the tenant you are adding visitor access control groups to. In the drop-down select Details.
Step 3
At the bottom of the screen select Access Control Groups, then Enable for Visitor.
Step 4
A drop-down will appear of the available access levels synced from your access control system.
You can select one or many, using the checkboxes next to the names.
Step 5
Select Submit.
Any visitor sent a visitor pass from that tenant will have door access to those areas.